FAQ

FAQ

We’re so happy you’re here!
Below are answers to our most frequently asked questions.
If you need help with something not listed here, please email us anytime:
📩 thedailygoodlifeinc@gmail.com

🛍 About Our Products
Where are your products made?

All items are made to order. This helps us reduce waste and create more intentionally.

What does “made to order” mean?

Your item is created just for you after you place your order —
we don’t keep bulk inventory.
This helps prevent overproduction and supports slower, more mindful consumption.

Do you offer gift options?

While we don’t currently offer gift wrap, all items arrive ready to enjoy.
You can ship directly to the gift recipient!

🚚 Shipping & Orders
How long does shipping take?

Typical timelines:
• Production: 2–5 business days
• U.S. Shipping: 3–8 business days
• International shipping varies

You’ll receive tracking info once your order ships.

Note: These timelines may vary during holidays or unexpected carrier delays.

Where do you ship?

We ship worldwide! 🌎
Shipping times + fees vary by country.

Why did my order arrive in multiple packages?

Some items may ship separately because they are made at different Printify partner locations.
Don’t worry — everything is on its way!

How do I track my order?

Once your order ships, you’ll receive a tracking link via email.
If you don’t see it, check your spam or email us.

I entered the wrong address — what do I do?

Email us within 5 hours at thedailygoodlifeinc@gmail.com. If the order hasn’t gone into production yet, we’ll do our best to update it!

If it has already shipped or printed, we may not be able to change the address.

📦 Returns & Replacements
Do you accept returns or exchanges?

Because each product is made to order, we do not accept returns or exchanges for buyer’s remorse, color preference, or wrong size.

Please review product details before purchasing.

My item arrived damaged or incorrect — what now?

We’re so sorry!
Please contact us within 5 days of delivery with:

Order number

Photos of the item

Photos of packing slip + packaging

We’ll be happy to send a replacement at no cost.

📩 thedailygoodlifeinc@gmail.com

💳 Payment
What payment methods do you accept?

We accept most major debit + credit cards, Shop Pay, Apple Pay, and more depending on your region.

📘 Journals & Digital Goods
What size are your journals?

Most hardcover journals measure approximately 5.75″ × 8″ with 150 lined pages.

See each product page for details.

Do you offer digital products?

Yes!
We occasionally offer screensavers + downloads.
These are instant delivery + final sale.

Are digital products refundable?

No — digital goods are final sale.
If you have trouble accessing your files, email us and we’ll help.

🎁 Gifting
Can I include a gift note?

While we don’t currently offer gift messaging, you’re welcome to send items directly to the recipient.

📨 Contact
How do I reach you?

Email us anytime at:
📩 thedailygoodlifeinc@gmail.com

We aim to respond within 1–2 business days.

💛 Thank You

Thank you for supporting small-batch, mindful creation.
We’re so grateful you’re here 🌿